1. These terms
1.1 What these terms cover. These are the terms and conditions on which you may use the website www.notesfromthepodium.co.uk (the “Site”) and on which we provide membership subscription to Site content (“Content”) that is exclusive to our Site members (“Membership Subscription”).
1.2 Why you should read them. Please read these terms carefully before you use this Site or submit your order for Site Membership to us. These terms tell you who we are, how we will provide a Membership subscription to you, how you and we may change or end the contract, what to do if there is a problem using the Site or with your Membership Subscription and other important information. If you think that there is a mistake in these terms please contact us to discuss.
1.4 Our Privacy and Cookies Policy [see below], sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our Site, you consent to such processing and you warrant that all data provided by you is accurate.
2. Information about us and how to contact us
2.1 Who we are. This website is owned and operated by Hannah Baxter of 58 Humber Road, Chelmsford, Essex CM1 7PF and contributed to by selected third parties (“We, Us”).
2.2 How to contact us. You can contact us by writing to us at email@example.com.
2.3 How we may contact you. If we have to contact you we will do so by telephone or by writing to you at the email address or postal address you provided to us in your Site Subscription.
2.4 “Writing” includes emails. When we use the words “writing” or “written” in these terms, this includes emails.
3. Our contract with you
3.1 How we will accept your order. Once you submit payment for a Site Subscription we will automatically accept your order on successful payment by you for the Site Subscription.
3.2 We do accept orders from individuals outside the UK.
4. Our service
4.1 We provide a Site Subscription service whereby you can access content on the Site that is only made available to Site members.
5. Content Access
5.1 Site subscription. A Site Subscription operates on an annual basis. The charge for the Site Subscription will be as displayed to you on our Site.
5.2 Free access. We may at times provide discounted or free access to the Content but this is at our discretion.
5.3 Subscription renewal. Your Site Subscription will renew automatically every 12 months until cancelled by you.
5.4 Reasons we may suspend Site and or Content access. We may have to suspend access to Site Content to:
5.4.1 deal with technical problems or make minor technical changes to the Site and or the Content; or
5.4.2 update the Site to reflect changes in relevant laws and regulatory requirements.
5.5 Your rights if we suspend the supply of Content. We will contact you in advance to tell you we will be suspending access to the Content, unless the problem is urgent or an emergency. If we have to suspend access to the Content for more than 10 consecutive days we will adjust the price so that you do not pay for Content access while it is suspended.
6. Your rights to end the contract
6.1 Exercising your right to change your mind (Consumer Contracts Regulations 2013). For most products bought online you have a legal right to change your mind within 14 days and receive a refund. However these rights are excluded for digital content that can be accessed immediately following purchase. Accordingly once you have submitted your order for an annual Site Subscription it cannot be cancelled.
6.2 Cancelling your subscription. You can cancel your subscription at any time prior to the anniversary of the Site Subscription at which time it shall automatically renew for a further 12 month period/1 month period unless it has been cancelled in advance. To cancel your subscription you can use the cancelation form within the members section of the Site or you can send an email requesting cancellation to firstname.lastname@example.org.
7. Our rights to end the contract
8. If there is a problem with the Site
8.1 How to tell us about problems. If you have any questions or complaints about the Site or the Content, please contact us. You can email us at email@example.com.
8.2 Summary of your legal rights. We are under a legal duty to supply a Site Subscription and Content that are in conformity with this contract. See the box below for a summary of your key legal rights in relation to the Site Subscription. Nothing in these terms will affect your legal rights.
Summary of your key legal rights This is a summary of your key legal rights. These are subject to certain exceptions. For detailed information please visit the Citizens Advice website www.adviceguide.org.uk or call 03454 04 05 06. The Consumer Rights Act 2015 says digital content must be as described, fit for purpose and of satisfactory quality.
9.1 When you must pay and how you must pay. We accept payment by PayPal, credit and debit card. Our merchant payment processor is PayPal. To access member Content a Site Subscription is required and payment for this is taken when you submit your purchase order on the Site.
10. Our responsibility for loss or damage suffered by you
10.1 We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process.
10.2 We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the products.
10.3 We are not liable for business losses. We only supply the products for domestic and private use. If you use the products for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
10.4 The maximum liability that we may incur to you shall not exceed the amount that you have made for Site Subscription prior to the event that gives rise to your claim.
11. How we may use your personal information
11.1 How we will use your personal information. We will use the personal information you provide to us:
11.1.1 to supply the Content to you; and
11.1.2 to process your payment for the Site Subscription; and
11.1.3 as detailed in our Privacy and Cookies Policy.
11.2 We will only give your personal information to other third parties where the law either requires or allows us to do so.
12. Other important terms
12.1 Intellectual property. The Content is protected by copyright and no copying (except for private study) or publication of the Content is permitted without our express prior consent.
12.2 Accuracy. The Content is provided for informational purposes and any statement of fact within the Content should not be relied upon without first verifying its accuracy.
12.3 Site links. We may link to third party websites from the Site or within the Content. This is not an endorsement of the third party website.
12.4 We may transfer this Agreement to someone else. We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.
12.5 Nobody else has any rights under this contract. This contract is between you and us. No other person shall have any rights to enforce any of its terms.
12.6 If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
12.7 Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but we continue to provide the products, we can still require you to make the payment at a later date.
12.8 Which laws apply to this contract and where you may bring legal proceedings. These terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.
Privacy and Cookies Policy for www.notesfromthepodium.co.uk
DATED: September 2017
This website is owned and operated by Hannah Baxter and contributed to by selected third parties who are committed to protecting and respecting your privacy.
Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.notesfromthepodium.co.uk you are accepting and consenting to the practices described in this policy.
For the purpose of the Data Protection Act 1998 (the “Act”), the data controller is Hannah Baxter of 58 Humber Road, Chelmsford, Essex CM1 7PF.
Our nominated representative for the purpose of the Act is Hannah Baxter.
INFORMATION WE COLLECT FROM YOU
We will collect and process the following data about you:
Information you give us
This is information about you that you give us by filling in forms on the site www.notesfromthepodium.co.uk (“the Site”) or by corresponding with us by e-mail or otherwise. It includes information you provide when you subscribe to the Site, and when you report a problem with the Site or correspond with us for any reason.
The information you give us may include your name, address, e-mail address and phone number, financial and payment card information.
Information we collect about you
With regard to each of your visits to the Site we may automatically collect the following information:
technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, your operating system and platform; and
information about your visit, including the content that you have viewed, length of visits to certain pages and page interaction information (such as scrolling, clicks, and mouse-overs).
Information we receive from other sources
This is information we receive about you from third parties that we work with. This will be information provided to us by the payment processor that we use.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. You can disable cookies within your computer’s browser settings.
We use the following cookies
Strictly necessary cookies. These are cookies that are required for the operation of the Site. They include, for example, cookies that enable you to log into the secure members area of the Site and use our shopping cart to purchase a subscription to the Site.
Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the Site when they are using it. This helps us to improve the way the Site works, for example, by ensuring that users are finding what they are looking for easily.
Targeting cookies. These cookies record your visit to the Site, the pages you have visited and the links you have followed.
USES MADE OF THE INFORMATION WE COLLECT
We use information collected about you in the following ways:
Information you give to us
We will use this information:
to provide you with your subscription to the Site;
to provide you with information about other products, websites and services that you may be interested in;
to notify you about changes to the Site; and
to ensure that content from the Site is presented in the most effective manner for you and for your computer.
Information we collect about you
We will use this information:
to administer the Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
to improve the Site to ensure that content is presented in the most effective manner for you and for your computer; and
as part of our efforts to keep the Site safe and secure.
Information we receive from other sources. We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).
DISCLOSURE OF YOUR INFORMATION
We will disclose your personal information to third parties:
In the event that we sell the Site, in which case we will disclose your personal data to the prospective seller or buyer of the Site.
WHERE WE STORE YOUR PERSONAL DATA
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”).
It may also be processed by staff operating outside the EEA who work for one of our suppliers. This includes staff engaged in, among other things, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the right to ask us not to process your personal data for marketing purposes.
You can exercise your right to prevent such processing by contacting us at firstname.lastname@example.org.
The Site may, from time to time, contain links to other websites. If you follow a link to such websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
ACCESS TO INFORMATION
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.